Fulcrum Utility Services Limited (“Fulcrum”) seeks to make its website as accessible as possible and has built the site with its accessibility in mind.
The Fulcrum Group, headed by Fulcrum Utility Services (“Fulcrum”, “us” or “we”) seeks to make its website as accessible as possible and has built the site with the following in mind:
We believe that this website meets the requirements of the level 1 and 2 criteria of the World Wide Web Consortium Web Accessibility Initiative (WCAG WAI) 2.0 guidelines. We strive to meet level 3 whenever possible and we adhere to the accepted standards for accessibility and usability whenever we can, although it is not always possible to do so in all areas of the website, especially where guidelines are still evolving. We continue to review our solutions in line with updates to accepted accessibility guidelines and standards.
If you find a part of our site that is difficult to use please contact us so that we can continue to improve our overall accessibility. Alternatively, the following tips may be useful:
If you are using a desktop PC, then follow these simple instructions:
To reset your zoom setting most browsers accept the Ctrl + 0 command.
You can navigate your way to selected areas of our site using your keyboard. You can use the arrow keys to help you with scrolling up and down a page. You can also move up and down pages by using the Page Up and Page Down keys. Using the Home and End keys will take you to the top and bottom of pages, respectively. You may also use the Tab key to jump between links on a page.
I cannot download or view certain documents from the website – how can I get them?
Some documents require specific programs installed on your computer in order to view them. For example .pdf documents require the Adobe Reader program which you can download from www.adobe.com.
If you are unable to open or view documents using the following files types then you may require Microsoft Office products or an update to your software package:
The Microsoft Office suite or individual readers are available to purchase here: office.microsoft.com.
This website is designed to function on the most up-to-date version of the following desktop browsers, viewing in older versions is not recommended and certain functionality may not work and is not supported:
To check if you are running the latest browser version please visit www.browsehappy.com.
To learn more about web accessibility visit: